TERMS AND CONDITIONS

Prices

The sales prices indicated on the Effell Style website are VAT included and do not include shipping costs, which will be added to the total of the order during the checkout phase.
Effell Style reserves the right to change the price of one or more products at any time, but guarantees the application of the prices indicated on the site at the time of the order.

 

Products

The images of the products offered for sale on the Effell Style website are shown for informational purposes only and may not be perfectly representative of the characteristics of the products and may differ, for example, in terms of color and size, also due to the conversion of images in phase loading on the site and the browser and display device used by the buyer.

 

Availability

The products on the site are made and are available within the indicated delivery times.
If a product becomes unavailable for the concomitance of orders greater than availability, the customer will be contacted and, at his discretion, can choose between the TOTAL and immediate refund of the order or another product of equal or greater price. In the latter case, he will have to pay the difference in price.

 

Shipment

Effell Style is committed to carefully packing and protecting products.
Shipping to Italy has prices dependent on the chosen method.

  • € 4.50 for non-traceable shipping through the Italian Post. In this case, Effell Style assumes no responsibility for delivery times and for the loss of the package.
  • € 6.00 for tracked shipping via courier, with delivery within 5 days of processing the order. The processing time depends on the products and volumes ordered, especially if they are customized products.
  • € 8.00 for tracked shipping via express courier, with delivery within 2 days of processing the order. The processing time depends on the products and volumes ordered, especially if they are customized products.

The indicated delivery times may be increased in the case of shipments to the islands and small peripheral centers, for which different transhipments are necessary.
Shipping to the rest of the world has a variable price depending on the country to be reached and the amount will be indicated when defining the order.
Effell Style does not assume any responsibility for any delays due to transport but we will try to assist you and urge the couriers to allow you to wear our creations as soon as possible.
In calculating the days, Saturdays, Sundays and public holidays should not be considered.

 

payments

The payment of the products and the related shipping costs can be made using one of the methods indicated in the order form.

The accepted payment methods are:

  1. PAYPAL: Safe, immediate and without additional costs.
  2. CREDIT CARD: Secure, immediate and free of charge transactions. It is possible to use prepaid cards such as Postepay. In case of payment by credit card, the financial information will be collected, through SSL (Secure Socket Layer) encrypted protocol, without third parties having access to it in any way. Credit card information will never be displayed by Effell Style. Payment information will only be used to complete the procedures related to your purchase.
  3. BANK TRANSFER: Using this method, order processing will not be immediate, as it takes 1 to 4 working days to display the credit on the bank statement. The data for the transfer will be sent in the order confirmation email after completing the checkout phase. The transfer must be made within 24 hours from the time the order was made; after this time, the availability of the chosen items cannot be guaranteed. It is advisable to include the order number and the name of the side in the bank transfer reason, in order to facilitate the correct identification of the payment.

 

Right of withdrawal

You can exercise the right of withdrawal within 14 days of receiving the product.
Shipping costs are not refundable.
Personalized items are not subject to the right of withdrawal pursuant to art. 59 of the Italian Consumer Code:

“The right of withdrawal referred to in articles 52 to 58 for distance contracts and contracts negotiated away from business premises is excluded in relation to:


the supply of tailor-made or clearly personalized goods; “

A necessary condition for the exercise of this right is the substantial integrity of the product and packaging. The possibility of withdrawing after opening the package is excluded, unless documented cases of damage or defect. To avoid discussions and fraud, Effell Style points out that, before shipping, it documents the products and the package photographically. For more expensive items make a video recording until the package closes.

To exercise the right, it is necessary to send an explicit communication via email to info@effellstyle.com

To obtain a refund of the price, he must, at his own expense, return the purchased products.
To ensure a faster refund, the products purchased at the address must be sent to the address that Effell Style will communicate in response to the email indicated above once the notice of withdrawal has been received.

Once the package has arrived at the office, Effell Style will check that all the above conditions have been respected. In this case, a refund equal to the original amount of the order will be made net of shipping costs. The whole procedure will be completed within three working days.

The refund will be made with the same method used by the customer for payment.
In calculating the days, Saturdays, Sundays and public holidays should not be considered.